The Hidden Logistics Behind Flight Turnarounds
British Airways has invested some $135 million into improving punctuality in order to reduce flight delays. The airline’s playbook for prepping each flight is called the Precision Time Schedule and involves a fleet of teams, from cargo and baggage to cleaning and catering. Behind BA’s new punctuality records lies a suite of AI tools and high-tech operations centers. WSJ explores the logistics behind the vital aircraft turnaround.
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