The boss of South East Water, David Hinton, has admitted to MPs that recent outages have "failed" customers across the UK.
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Around 24,000 properties in Kent and Sussex lost water or had low pressure in November and December, and a few weeks later up to 30,000 were hit with more supply issues.
We asked him how long it will be before he gives up his job - and whether he’s committed to being transparent and accountable. He refused to respond.
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