South East Water must pay £30.5 million after investigations by the industry watchdog following supply interruptions affecting hundreds of thousands of households across Kent and Sussex.
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Ofwat said the redress package concludes three investigations into the troubled supplier and includes a previously proposed £22 million fine for supply failures between 2020 and 2023.
The regulator launched a second probe at the start of this year after further supply interruptions in Tunbridge Wells and across Kent and Sussex.
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